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General Questions

Where are you located?

Our main store is located in Midtown Mall, downtown Saskatoon. We are between Purdy's Chocolate and Tommy Gun's Barber Shop, and right across from Telus! If you choose local pickup at checkout, this is where you can pick up your order!

We also have retail partners across Saskatchewan. Visit our Retail Partners page to get a full list of where you can find Saskamper Apparel.

How can I get in touch with you?

Send us an email at info@saskamper.ca for any general inquiries! You can also send us a message through our contact page, someone will get back to you as soon as possible!

What is the Happy Kamper Project?

Being Canadian means getting out to enjoy camping season and spend time with your family in the great outdoors. Unfortunately, not every family can afford a simple weekend away.  Thanks to the support of successful Canadian Companies contributing to our cause we are able to provide memorable camping packages to families in need. A portion of every sale from a Saskamper Bunnyhug goes towards the Happy Kamper Project.

Clothing

What are the care instructions?

To increase the longevity of the garment and the screen printing we suggest to not use hot water or hot drying! Wash in cold water and hang dry or tumble dry on low.

Will they shrink?

No! Our garments are pre-shrunk cotton and made with tightly woven fabrics to minimize shrinkage. To maximize longevity of the garment and logo, wash normally and either hang dry or low heat in the dryer.

What's the sizing like?

Saskamper Apparel is mostly unisex unless otherwise stated. They are true to typical men's sizing. Make sure to check out the measurements provided for each garment. If you're usually a men's Large, go for a men's Large in our sizes. If you're usually a women's Large, go for a medium in our sizes, unless it's specifically stated as a women's size.

What if you don't have my size?

We typically carry Adult Unisex Smalls to XX Large. If you're looking for a larger size we would be happy to accommodate you! Send us a message through our contact page or email store@saskamper.ca and let us know what size, colour and design you are looking for. When we do a restock on that particular design, we'll add in your request!

Shipping

How much is shipping?

We have a Nationwide flat rate of $10.95. Shipping to the USA? You'll have a flat rate of $20.95!
Make sure to sign up for our email list, we often send out coupon codes and have been known to include a free shipping one every now and then! Make sure to read our Shipping Policy for more clarification.

How long does it take to get my order?

Typically 3-9 days depending on the season and where you are located. Orders will be fulfilled within 24-48 hours 7 days a week and shipments go out every weekday with Canada Post. If you're in Saskatoon you could see your order within 1-3 days. If you're in Nova Scotia you could see your order within 6-9 days. We ship from Saskatoon. Make sure to read our Shipping Policy to answer all of your questions.

How do I exchange my order?

Email Chris at store@saskamper.ca with your info: order number, and what you'd like to exchange it for. If the item you'd like to exchange your purchase for is out of stock we will provide you with several options. Just make sure your purchase is unworn and not washed and we'll be happy to exchange it for you! Make sure to read our return policy for more clarification.

What is your return policy?

In the event that your garment has a manufacturers defect that was missed during our quality check, we would be happy to take the garment back for a return. It must be sent back unworn and not washed. If the size doesn't fit or would like a different design we will do an exchange for you. Make sure to read our whole return policy for clarification.

Wholesale

Do you wholesale?

Absolutely! If you have a retail space that you'd like to sell Saskamper gear in send us an email to info@saskamper.ca and tell us about your business! We'll get back to you with our wholesale catalog and ordering information!

Do you do custom orders?

Yes! Whether you have your own design or need help with a design we can help you out. We've collaborated with lots of businesses like Saskparks & The Saskatoon Zoo on custom designs and apparel.

Whether it's for your retail or e-commerce store, fundraising, team apparel - we can help you out! Get in touch with us at info@saskamper.ca or through our contact page for more information.

I'm looking for a donation for our organization, can we send you a request letter?

Yes! Please do. Send us a request for donation letter to info@saskamper.ca or drop one off at our Midtown Mall location. While we would absolutely love to support everyone, we focus on donating to camping and sports programs for kids and have a specific budget set aside for donations.

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